SMBBIT is committed to delivering exceptional services to its patients to meet their requirements fully and ultimately, the first time and every time. We provide the highest standards of service and care to those we have the privilege to serve. Similarly, offer value-added innovative, consistent, and continuously improving health and medical care to sustain and improve clinical outcomes, patient safety, & patient satisfaction.
Our vision is to drive the culture of quality improvement and patient safety towards the journey of receiving the gold seal of approval with J.C.I. accreditation.
We Strive for Continuous Improvement By:
- Providing quality services, on-time
- Planning, implementing, monitoring, measuring, and reviewing operational effectiveness
- Creating a management structure with a clear definition of quality responsibilities
- Maintaining our Total Quality Management System with the institute's vision to accomplish accreditation with the J.C.I.
- The conducting ongoing training and development of our employees
- Promoting healthy internal communications which promote a quality-focused culture
- Policies and procedures for managing product and service quality